Client Testimonials
Operational Excellence
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“My firm and I have shared a mutual client with Pillar Accounting, and Arinn Cavey specifically, for several years now. Prior to Pillar’s arrival, there seemed to be a revolving door of accountants who were hired over the previous 5 years that I had been the CPA for this rapidly growing company. There were frequent store openings, and the expected chaos that comes with employing hundreds of new hires each year. From the day Arinn and her team came on board, they created structure in the accounting department that had never existed. Within a few months, they were providing monthly reporting to the executive team, which enabled them to make better management decisions. Before Pillar, we were provided financials to prepare the income tax returns just a few weeks before the deadlines to file – once they arrived, we were given the reports months in advance, which enabled us to analyze the numbers and provide better service to our clients. The shift in the timeliness and quality of the reports was evident immediately. Pillar Accounting has done an amazing job and has undoubtedly made a positive impact on everyone who has come into contact with their team.”
– Tax Partner, External CPA Firm
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“We engaged Pillar to take on our accounting function, perform years of clean-up from legacy books, and transition our accounting system. The speed of their impact was impressive—we went from fragmented reporting to high-quality, actionable financials within the first quarter of their engagement. They are a top-tier partner for any organization facing complex accounting hurdles.”
– Operating Partner, Finance
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“Our Company hired Pillar Accounting in October 2021 to take over our accounting processes, which were in QuickBooks on a cash basis and highly manual. Within a few months, we had completed a full conversion of financials going back to the beginning of 2021 to NetSuite on a GAAP basis and had procedures in place to close within 17 days of month-end. For a company in transition from “start up” to serious fundraising rounds, this is a material step. Our contacts at Pillar are highly knowledgeable, plugged into our business, and available when we need them. As part of onboarding, they talk about how they are “part of the team”, but it’s really true. I never think about us having a 3rd party accounting resource, but an extremely strong internal team. In mid-2022, we went through a debt raise and quality of earnings audit and the availability of high-quality financial information and Pillar’s involvement in the process was one of the factors that led to a successful close. While we could have potentially built an internal team, the key-man risk just isn’t worth it and having Pillar simply eliminates any concern over the quality of accounting, allowing us to focus on the many other challenges of growing the business. I strongly recommend Pillar for any growth companies, especially anyone in the 4-wall space. ”
– Client Company CEO
Transaction Readiness
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“We have had the opportunity to provide auditing services to multiple Pillar clients. We immediately noticed the care, organization, and attention to detail they provide. As a result, we have reduced audit fees. It is a privilege to work alongside Pillar!”
– Audit Partner, External CPA Firm
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“The Pillar team did an awesome job helping our portfolio company through a recent debt financing. Our team is so appreciative. They do great work, but especially in helping us undertake this process.”
– PE Company Managing Director
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“Pillar has been outstanding to work with. Every aspect of the experience has been smooth, professional, and efficient. The team has delivered excellent service from day one, and we’ve been consistently impressed with the quality and care they bring to our accounting needs.”
– Client Company FP&A Director
Strategic Growth Support
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“After experiencing turnover in our accounting department and hearing from Pillar about their experience, process, and expertise in multi-unit retail accounting, we made the decision to use Pillar for our accounting function. Pillar delivered on their value promise to elevate our accounting function, streamline our accounting processes, ensure accurate and auditable financial statements, and provide reliable reporting for our effective decision-making. I highly recommend Pillar for a growing company like ours, given their excellence in delivering on their scope, but also for the time and effort it saves us since we don’t have to develop, sustain and improve an internal accounting team.”
Client Company CEO
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“As an outside tax advisor, I have worked very closely with the team at Pillar on a client that is experiencing rapid nationwide growth. By utilizing technology and having the working knowledge of a BIG 4 audit firm, the Pillar team was not only able to take over and correct some serious accounting issues for an out-of-state client, but they managed the entire financial statement auditing process from start to finish. Additionally, they provided all necessary schedules and information to establish the client’s book-to-tax differences to complete complex federal and multi-state tax filings. The team at Pillar has the ability to not only scale the financial accounting and tax side of your business, but they also provide you with the detailed financial analysis and key performance metrics you need to make informed business decisions, especially when you are positioning your company for M&A opportunities.”
Tax Director, External CPA Firm
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“I first engaged Pillar when I joined a PE-backed fitness company as CFO in 2018. I had previous experience working with Arinn and so when I discovered that the entire accounting and treasury function at the company needed a ground-up rebuild, Pillar was my first call. Pillar was an incredible partner to me in creating an accounting and treasury function that was appropriately sized for the business and capable of scaling as the business expanded. Within a short time frame, Arinn was able to staff the team, build the infrastructure, and produce unit-specific P&Ls that provided management with the insights necessary to drive profitability. She has a thorough understanding not only of accounting principles but, more importantly, can translate them into practical day-to-day business decisions and operations. On top of this, Pillar is a pleasure to work with. I’m immensely grateful for the relationship and cannot speak highly enough of the value Pillar has brought to the company.”
Client Company President
